And Hapco Philadelphia says not just for heating issues in rental properties, but for everything.

Winter is when older boilers break down and service reps are usually swamped with calls.

Hapco Philadelphia has always advocated communication, education, and mediation between landlords and renters.

If renters have a heat issue, tell your rental property owner immediately.  And landlords, make sure you email, text, or call tenants when something break and repairs might be needed.

That way, you don’t end up being profiled in the media like this owner!