Hapco Philadelphia says make your voice heard.

The Philadelphia Water, Sewer, and Storm Water Rate Board will conduct a public hearing on May 10, 2024, at 10 a.m. regarding the proposed adjustments to the Tiered Assistance Program Rate Rider (TAP-R) by the Philadelphia Water Department.

This adjustment aims to set new surcharge rates effective from September 1, 2024. The purpose of this proceeding is to reconcile lost revenue from discounted bills issued through the Tiered Assistance Program (TAP) for low-income customers.

The proposed TAP-R Adjustment will impact customer bills, with an expected increase of $10.46 per month for a typical residential customer starting from September 1, 2024. The hearing welcomes public participation and testimony, with registration not required to attend. Testimony can be submitted via email by May 8, and written comments can also be submitted by email or mail. The adjustments reflect increased enrollment efforts in the TAP program, with over 34,000 participants enrolled through an auto-enrollment process leveraging city administrative data.

You can submit written comments by emailing WaterRateBoard@phila.gov, or by mailing comments to:

Philadelphia Water, Sewer & Storm Water Rate Board

C/O: Deland Bryant

1515 Arch Street, 17th Floor

Philadelphia, PA 19102