For the safety of our residents, partners and employees beginning Wednesday March 18, 2020 all PHA administrative offices including our Headquarters at 2013 Ridge Ave, Philadelphia PA 19121 will be CLOSED to the general public until Monday May 4, 2020.  

April 2020 HAP payments

Due to the change in our Fiscal Year, housing assistance payments for April 2020 will be disbursed no later than Tuesday April 7th, 2020. If you do not receive payment by then, please contact Owner Services at hcvlandlords@pha.phila.gov

Thank you for your patience as we transition into the new fiscal year

Landlord Data Center

Owners can view all the information they need to manage their HCV properties through the Landlord Data Center  24 hours a day 7 days a week including detailed HAP payment records by tenant, status and schedule of inspections and re-inspections and schedule of upcoming tenant re-certifications.  To access the Landlord Data Center visit the PHA website [www.pha.phila.gov|www.pha.phila.gov]

Leasing

HCV will continue to accept RFTA’s for new properties and may be emailed to hcv.leasingdepartment@pha.phila.gov.   Once approved for occupancy, the Lease and HAP Contract will be sent to owners and property managers via e-mail or U.S. mail for execution and signature with the prospective tenant.  

HQS Inspections

Effective Wednesday March 18, 2020, all regular HCV HQS inspections will be postponed, we plan to resume to normal operations on Monday May 4, 2020. Only Initial Inspections will be conducted.

Client/Tenant communication

HCV clients can utilize the following the alternative means of communication to conduct  business with PHA’s Housing Choice Voucher Program:

HCV clients can contact HCV or submit electronic requests, hardship requests, or documents via email at clientservices@pha.phila.gov , faxing to 215-684-1023 or by contacting the Call Center at 215-684-4300.  

All HCV recertification and interim appointments will be by mail. Clients can return  the certification packet to PHA via U.S. Mail or email clientservices@pha.phila.gov